privacy policy
As a leading business company in the e-book market, BookLive Co., Ltd. (hereinafter referred to as "our company") pays close attention to protecting the personal information of customers acquired through our business activities so that customers can use e-books with peace of mind. We believe that protecting customers' personal information is the basis of our business activities and also our social responsibility. In order to responsibly protect customers' personal information, we have established regulations for the fair and appropriate management and operation of personal information handled by our company, and are building an internal system, implementing and maintaining measures, and continuously improving them.
- When handling personal information, we will only acquire, use, and provide it to the extent necessary for our content distribution business, content delivery business, media business, and EC business, as well as for employee employment and personnel management.In addition, we will manage personal information so that it is not used or provided for purposes other than those agreed to by the individual.
- We will comply with laws, regulations, national guidelines, and other standards regarding personal information.
- We will take reasonable security measures and corrective actions to prevent unauthorized access to personal information and the loss, destruction, falsification, and leakage of personal information.
- We will appoint an individual to be responsible for managing personal information, and give them the responsibility and authority to implement and operate the personal information protection management system, to ensure proper management of personal information.
- Our personal information protection management system will be continuously improved through education, operation, audits, reviews, etc.
- We have set up a desk to handle inquiries about personal information, such as requests for disclosure, correction, deletion, refusal to use or provide personal information, and other complaints and consultations, and will respond within two weeks.
Handling of Personal Information
[Purpose of Use]
The personal information we obtain will be used only for the following purposes.
item | Purpose of Use |
---|---|
Personal information collected through the creator support program |
[※1] We may use information such as your browsing history obtained from a third party other than our company by linking it with your personal information that we already have. *Personal information includes not only your personal information, but also personal information obtained indirectly through you, such as personal information of your delivery address. |
The collected information may be used for statistical analysis etc. after being processed so that individuals cannot be identified or specified.
[Acquisition and use of personal information]
When acquiring or using personal information, we will clarify the purpose of use and comply with laws and regulations. Furthermore, except in special cases stipulated by law, we will not use the information beyond the scope of the purpose of use without the consent of the individual.
In addition, we obtain information about individuals, such as attribute information (age, gender, etc.) that does not constitute personal information on its own, cookies, IP addresses, advertising identifiers (AAID, IDFA, etc.), and log information related to Internet usage, such as location information and behavioral history (collectively referred to as "personal information"). If a user provides personal information to us when using our services, we may link that information with the user's personal information, in which case the personal information will also be treated as personal information.
[Provision by third parties]
We will not provide personal information to third parties without the individual's consent, except as required by law or judicial procedures.
For details, please refer to the terms of use and other information clearly stated for each individual service and website when collecting personal information.
[Outsourcing]
We may entrust personal information to third parties in order to achieve the above-mentioned purposes of use. However, we will not allow the use of personal information beyond the scope of the purpose.
[Optionality of information provision]
Providing personal information to our company is optional. However, if there are any omissions or errors in the information, we may not be able to provide you with the correct services.
[Disclosure of personal information, etc.]
For notification of purpose of use, disclosure, correction, deletion, and refusal to use or provide personal information, please download the "Personal Information Disclosure Request Form" and attach the necessary documents and fee and mail it to the address below.
When applying for disclosure, etc., please be sure to check the "Handling of personal information upon disclosure, etc." section on the "Personal Information Disclosure Request Form."
In principle, applications can only be made by the customer themselves.
[Regarding fees]
For notification of purpose of use and disclosure of personal information, a fee of 1,000 yen (including consumption tax) will be charged for each request.
When mailing each invoice to us, please enclose a postal money order for the handling fee of 1,000 yen.
If the fee is insufficient, you will be notified.
If you do not pay the fee within one week after contacting us, your request will be considered invalid.
[Mailing address]
Address: 3-19-26 Shibaura, Minato-ku, Tokyo 108-0023
To: "BookLive Co., Ltd. Personal Information Protection Manager"
[Acquisition of usage information by methods that the individual cannot easily recognize]
In order to provide better service to our customers on our website or software, we will collect the following information from you. We cannot identify individuals based on the following information alone, and will not use it to identify individuals by combining it with other information. However, the usage information may be used by our company or third-party companies to measure the site and conduct behavioral targeting advertising*1.
- Content usage history and usage status
- Software usage and operating environment
- Cookies※2
- Website access log*3
*1 Behavioral targeting advertising is a method of advertising that delivers advertisements tailored to a customer's interests and concerns based on their website browsing history.
*2 Cookies are a mechanism for temporarily writing and storing data on a PC, etc., and are often used to identify users and devices, typically by writing an identification number. Members can refuse to receive cookies, but in this case, they may not be able to use some of the services.
*3 An access log refers to a record of website connection such as IP address, browser type, and domain name.
Information collected by third-party companies for site measurement and behavioral targeting advertising will be used in accordance with the privacy policies of each of the third-party companies. In addition, if you wish to stop behavioral targeting advertising conducted by third-party companies, you can stop the use of your information for behavioral targeting advertising by the means specified by each third-party company on the websites of each of the following third parties.
Google
https://policies.google.com/technologies/partner-sites?hl=ja
Facebook
https://www.facebook.com/about/ads
X
https://business.x.com/ja/help/troubleshooting/how-twitter-ads-work.html
[Matters concerning safety control measures]
We will take necessary and appropriate safety management measures to manage personal data, including preventing leakage, loss, or damage. We will also provide necessary and appropriate supervision to employees and contractors (including subcontractors) who handle personal data. The safety management measures for personal data are specifically set out in separate "Detailed rules for handling personal information" and other detailed rules.
[Entrustment and provision of personal information handling in foreign countries]
When personal information is provided to or entrusted to a third party in a foreign country, we will provide the information only after confirming that appropriate safety management measures are in place, or after notifying the third party of the name of the country, information about the personal information protection system in that country, and information about the safety management measures taken by the third party and obtaining their consent.
[Contact point for inquiries regarding personal information]
Email: privacy@booklive.co.jp
Person in charge: Personal Information Protection Manager (General Manager of Technology and Development Division)
[Name of accredited personal information protection organization and contact point for complaint resolution]
Our company is a target business of the following certified personal information protection organization.
*We only accept complaints regarding the handling of personal information.
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Japan Information Technology Promotion Association (JIDEC) Certified Personal Information Protection Organization Secretariat
TEL: 03-5860-7565 / 0120-700-779
[Company name, address, and name of representative]
BookLive Co., Ltd.
3-19-26 Shibaura, Minato-ku, Tokyo 108-0023, Japan
Tadashi Awano, President and Representative Director